Careers

WHAT'S IT LIKE TO WORK FOR JAZZERCISE?

We freakin’ love it. We’re seriously committed to fitness and we live it. We get to take classes daily and many of us teach. We truly embrace fitness not just as a way of life but as our way of life. Want to reach us at our corporate headquarters in Carlsbad, California?

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Current Openings:

 

FRANCHISEE CUSTOMER SUPPORT LEAD
 

AT JAZZERCISE
Be a part of a company who enjoys continual resurgence by delivering a dynamic dance fitness program. We’re a talented group with a common goal: to help people live healthier lives. If you are passionate about helping people through fitness, we’d love for you to apply and join our team.

THE ROLE:
The Franchisee and Customer Support Lead is responsible for informing, engaging, and enhancing the experience of each customer and franchisee. The position is instrumental in providing guidance and coaching to the customer care team to ensure consistent communication and follow through of programs and processes. A key responsibility will be providing insight and assist with developing innovative ways to work with franchisees, customers, and our internal departments to meet our business objectives.

 

THE ESSENTIALS

  • Act as day-to-day resource for customer care team to ensure high levels of support and service for franchisees and customers
  • Coordinate customer care team schedules
  • Assist department head with customer care team training and performance management
  • Oversee franchisee programs
  • Manage DocuSign system
  • Document and update franchisee materials
  • Identify and share franchisee and customer trends/ feedback with key stakeholders
  • Other duties, as assigned
 

MUST HAVES

  • Associates Degree or applicable business experience
  • Strong computer proficiency, includes MS Office Suite
  • Data entry, filing and scanning experience
 

MUST BE

  • Able to establish and maintain strong relationships with external and internal customers
  • Able to communicate clearly and professionally; listen well
  • Highly motivated with the ability to multi-task
  • A problem solver able to take initiative proactively responding to situations
  • Great at attending to details and follow-through
 

IF THIS IS YOU, APPLY TODAY: Submit your resume/cover letter to: hr@jazzercise.com
And join the company who revolutionized the fitness industry. We are a thriving corporation celebrating 50 years as a world leader in dance fitness. With 8,500 franchised instructors worldwide, we are a multi-division company that includes Jazzercise Apparel, a complete line of fitness apparel. Our comprehensive benefits package provided to employees includes medical/dental/vision insurance options, as well as 401(k) and Profit Sharing. To learn more about Jazzercise, visit us at www.Jazzercise.com. Please note: Jazzercise is an Equal Opportunity Employer.

 
 
WEB DEVELOPER I (6-MONTH POSITION)
 

THE ROLE:
The Web Developer I role is a 6-month, full-time position in our Carlsbad, California headquarters with the possibility to extend beyond 6-months. This dynamic role is responsible for maintaining, updating and optimizing our websites and digital services. Some additional task may include developing email templates, WCAG, troubleshooting and fixing issues.

 

AS OUR WEB DEVELOPER, YOU:

  • Improve and maintain web and digital services
  • Write well designed and efficient code following current and best software development practices
  • Gather and refine specifications and requirements based on technical needs
  • Build out new features based on collaborative team development and design
  • Analyze and propose solutions for website performance issues and incorporate lessons learned
  • Create and maintain software documentation
 

OUR IDEAL CANDIDATE HAS/IS:

  • Bachelor’s degree in computer science or related field
  • Minimum of three years’ experience in web development
  • History of successful performance through analytical thinking, fast and focused execution working in a collaborative environment
  • Proficient in HTML and CSS
  • Experience with Kentico and Magento
  • Some experience with JavaScript, C#, .NET, Ruby is preferable, but not mandatory
  • Basic knowledge of search engine optimization
 

IF THIS IS YOU, APPLY TODAY: Submit your resume/cover letter to: hr@jazzercise.com
And join the company who revolutionized the fitness industry. We are a thriving corporation celebrating 50 years as a world leader in dance fitness. With 8,500 franchised instructors worldwide, we are a multi-division company that includes Jazzercise Apparel, a complete line of fitness apparel. Our comprehensive benefits package provided to employees includes medical/dental/vision insurance options, as well as 401(k) and Profit Sharing. To learn more about Jazzercise, visit us at www.Jazzercise.com. Please note: Jazzercise is an Equal Opportunity Employer.



HOW TO APPLY

Submit your resume/cover letter to: hr@jazzercise.com

 
 
HOW TO FIND US

Jazzercise, Inc.
2460 Impala Dr.
Carlsbad, CA 92010

Map to Jazzercise

 

 

 

 

 

 

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