Careers

WHAT'S IT LIKE TO WORK FOR JAZZERCISE?

We freakin’ love it. We’re seriously committed to fitness and we live it. We get to take classes daily and many of us teach. We truly embrace fitness not just as a way of life but as our way of life. Want to reach us at our corporate headquarters in Carlsbad, California?

jazzercie2015

Current Openings:

 

Franchisee and Customer Support (FCS) Lead

 

AT JAZZERCISE
Be a part of a company who enjoys continual resurgence by delivering a dynamic dance fitness program. We’re a talented group with a common goal: to help people live healthier lives. If you are passionate about helping people through fitness, we’d love for you to apply and join our team.


THE ROLE
The Franchisee and Customer Support (FCS) Lead is responsible for informing, engaging, and enhancing the experience of each customer and franchisee. The position is instrumental in providing guidance and coaching to the FCS team to ensure consistent communication and follow through of programs/processes. The FCS Lead will provide insight and assist with developing innovative ways to work with franchisees, customers, Marketing, Jazzercise Apparel and other departments to meet our unique business needs.

 

THE ESSENTIALS

 
  • Act as day-to-day resource for FCS team to ensure high levels of support and service for franchisees and customers
  • Coordinate FCS team schedules
  • Assist department head with FCS team training and performance management
  • Oversee franchisee programs
  • Document and update franchisee materials
  • Identify and share franchisee and customer trends/ feedback with key stakeholders
  • Other duties, as assigned

 

MUST HAVES

 
  • Associates Degree or applicable business experience
  • Strong computer proficiency, includes MS Office Suite
  • Data entry, filing and scanning experience

 

MUST BE

 
  • A leader
  • Able to establish and maintain strong relationships with external and internal customers
  • Able to communicate clearly and professionally; listen well
  • Highly motivated with the ability to multi-task
  • A problem solver able to take initiative responding to situations as they arise

 

Jazzercise, Inc. is the world leader in dance fitness. We are a thriving corporation with over 40 years as a leader in the fitness industry with franchised instructors worldwide. We are a multi-division company that includes Jazzercise Apparel, a complete line of fitness apparel, and JM DigitalWorks, an award-winning video production company. To learn more about Jazzercise, visit us at www.Jazzercise.com.

Interested? Submit your resume/cover letter to: hr@jazzercise.com.

Jazzercise is an Equal Opportunity Employer.

 

HOW TO APPLY

Send your resume to one of the following:

Email:
hr@jazzercise.com

Mail:
Jazzercise, Inc.
Attn: HR
2460 Impala Dr.
Carlsbad, CA 92010

 
 
HOW TO FIND US

Jazzercise, Inc.
2460 Impala Dr.
Carlsbad, CA 92010

Map to Jazzercise